Assistant Director of Operations
Full Time • Franklin - TN
Benefits:
- Downtown Franklin, TN Office Location
- Simple IRA Matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
You May Be a Great Fit as the Assistant Director of Operations at Jordan Drake - State Farm Agent if:
- You’re detail-oriented, especially when handling sensitive information or important claims.
- You stay organized and focused, even when juggling multiple conversations or tasks.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You bring optimistic energy and can turn stressful moments into moments of reassurance.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
Location Address: Franklin, TN 37064
At Jordan Drake - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
The Assistant Director of Operations supports the daily management of office activities and assists with implementing business processes that align with agency goals. This position plays an important role in coordination, team communication, and operational consistency.
Responsibilities
- Assist in managing workflows and office scheduling.
- Support team performance through administrative oversight.
- Contribute to marketing and outreach efforts.
- Prepare and review reports on productivity and customer engagement.
- Collaborate with the agent and management team on operational strategies.
Qualifications
- Strong organizational and analytical abilities.
- Effective written and verbal communication skills.
- Experience in operations, administration, or customer service preferred.
- Proficient in Microsoft Office or similar tools.
- Must be able to obtain required state insurance licenses.
Compensation: $43,000.00 - $55,000.00 per year
Ready to learn first-hand what it takes to be an entrepreneur?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Downtown Franklin, TN .
- Our office is open M-TR 9a-5p Fridays 9a-3p.
- I have been a State Farm agent since 2013.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- I am a proud graduate of Belmont University.
- We currently have 2 team members at our agency.
- We have 40 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none